Terms of Service

1. Service Description

SwappShack operates an innovative online marketplace platform featuring:

• User-to-user buying and selling of goods
• Revolutionary AI-powered listing creation technology
• Location-based discovery and safe meetup features
• Messaging and communication tools
• Trust and reputation systems

2. User Accounts and Registration

2.1 Account Requirements

• You must be at least 13 years old to use SwappShack
• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account

2.2 Location Services Consent

2.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose safety risks to other users.

3. AI-Powered Listing Services

3.1 AI Technology License

When you use our AI listing features, you receive a limited, non-exclusive license to use our proprietary technology for personal marketplace activities only.

3.2 AI-Generated Content

• AI-generated descriptions and pricing are suggestions only
• Users remain responsible for accuracy of all listing information
• SwappShack reserves rights to AI-generated algorithms and methodologies
• Users may not reverse engineer or replicate our AI technology

3.3 Intellectual Property Protection

4. User Conduct and Prohibited Activities

4.1 Acceptable Use

Users must:

• Provide honest, accurate listing descriptions
• Respond promptly to buyer inquiries
• Meet in safe, public locations for transactions
• Treat other users with respect and courtesy
• Report suspicious or dangerous behavior

4.2 Prohibited Items

Users may not list:

• Illegal items or substances
• Weapons, firearms, or dangerous materials
• Stolen goods or items of questionable ownership
• Adult content or services
• Items requiring special licenses without proper documentation
• Counterfeit or infringing products

4.3 Prohibited Behavior

• Harassment, threats, or abusive behavior toward other users
• Attempting to circumvent our AI or safety systems
• Creating fake accounts or engaging in fraudulent activity
• Spamming or excessive promotional content
• Interfering with platform operation or security

5. Transactions and Payments

5.1 Transaction Responsibility

SwappShack facilitates connections between buyers and sellers but is not a party to transactions. Users are responsible for:

• Completing transactions honestly and safely
• Verifying item condition and authenticity
• Handling payments securely
• Resolving disputes directly with other parties

5.2 Platform Fees

SwappShack may charge fees for premium services such as:

• Featured listing placement
• Listing boosts and promotion
• Advanced AI features
• Premium account benefits

6. Content and Intellectual Property

6.1 User Content

By posting content, you grant SwappShack a worldwide, non-exclusive license to use, display, and distribute your content for platform operation and improvement.

6.2 SwappShack Intellectual Property

All SwappShack technology, including our revolutionary AI systems, trademarks, and proprietary algorithms, remain our exclusive property and are protected by intellectual property law.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Safety and Liability

8.1 Safety Recommendations

We strongly recommend users:

• Meet in public, well-lit locations during daylight hours
• Bring a friend to transactions when possible
• Trust your instincts and report suspicious behavior
• Use our safe meetup location suggestions
• Verify item authenticity before completing purchases

8.2 Limitation of Liability

9. Dispute Resolution

9.1 User Disputes

Disputes between users should be resolved directly. SwappShack may provide assistance but is not obligated to mediate conflicts.

9.2 Platform Disputes

Disputes with SwappShack should first be addressed through our support team at hello@swappshack.com. Unresolved disputes may be subject to binding arbitration.

10. Modifications and Updates

10.1 Terms Updates

SwappShack reserves the right to modify these Terms of Service at any time. Material changes will be communicated through:

• Email notification to registered users
• Platform announcements and notifications
• Updated "Last Modified" date on this page

10.2 Service Changes

We may modify, suspend, or discontinue any aspect of our service, including AI features, with reasonable notice to users.

11. Patent and Technology Protection

12. Governing Law and Jurisdiction

These Terms are governed by the laws of [Your State/Country]. Any disputes will be resolved in the courts of [Your Jurisdiction] or through binding arbitration as SwappShack may elect.

13. Contact Information

For questions about these Terms of Service:

• Email: hello@swappshack.com
• Legal Department: legal@swappshack.com
• Support: support@swappshack.com

14. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and SwappShack.

SwappShack - Pioneering the Future of AI-Powered Marketplace Technology